Are you looking for a great place to shop for home and garden goods? Argos is a leading general merchandise retailer in the UK. Founded in 1967 by Richard Tompkins, it now attracts more than 130 million customers each year and is the market leader in furniture, electrical, DIY and garden. The Edinburgh branch is located within Sainsbury’s Superstore, so there’s always something new to discover.
Argos is a leading UK general merchandise retailer
An Argos store is similar to a traditional high street department store, but operates online. Instead of a physical shop floor, customers browse online to find items they want to buy. Items are tightly packed over the counter and larger items may be delivered to their door. Smaller items are stocked in the till area. Occasionally, Argos stores will have a pick up counter. Alternatively, customers can call the store to order a specific item and pay for it.
One of the major challenges for Argos is fulfilling online orders from all their stores. As their locations vary, their product ranges may vary widely. This could mean that hundreds of smaller stores do not carry the key items customers order online. In addition, lead times at individual stores were inconsistent. Customers did not like to wait days to receive an item. In order to improve customer service, Argos looked into their fulfillment networks.
It was founded by Richard Tompkins
Richard Tompkins, a businessman from Edinburgh, was the founder of the Green Shield Stamp loyalty scheme, which would later become the world’s largest retailer. He had originally intended his stores to be exchange points for household goods, but when this scheme failed, he switched his focus to general shops. The concept of Argos is simple, with a catalogue showcasing its entire product range. The company also has a small shopping area and warehouse to display their goods.
The store concept differs from that of most high street retailers. Instead of shelves and racks, products are stored in numbered aisles. Each aisle has a different number, indicating where each item is stocked. This makes it easier for customers to locate the product they want. This method also protects Argos stock from damage, theft, and shoplifters. Customers can check if any products they want are in stock before making their purchase.
It has more than 130 million customers a year
The general merchandise retailer, Argos, has over 700 stores in the UK and Republic of Ireland, serving more than 130 million customers each year. As part of its efforts to be more sustainable, the firm recycles waste from its business. Loanhead Argos store stocks a large selection of merchandise. Located at Unit 3, Pentland Retail Park, Straiton Mains, the store offers shoppers a range of goods.
In the summer, the firm created 90 new jobs at Acton Gate, including 130 new customer management positions. These new recruits will be the first point of contact for the store’s millions of customers, answering queries about products, orders and deliveries, or social media posts about the brand’s Habitat clothing range. Recruits will receive extensive training in customer care and customer service, and will be responsible for assisting millions of customers every year.
It is a market leader in furniture, electrical, garden and DIY
With over 700 stores across the UK and Republic of Ireland, Argos is a market leader in general merchandise. The chain has over 130 million customers a year and is committed to helping the environment by recycling as much of its waste as possible. Its Loanhead store is home to a huge range of products, from furniture and electrical items to garden tools, and even sports equipment.
It has moved to nearby Sainsbury’s stores
Following the closure of the store in Cwmbran Centre, Argos has announced it will move to nearby Sainsbury’s. While it has not reopened yet, the store is part of a nationwide move by Sainsbury’s. The company said it would close 60-70 Argos stores in the UK and move their business into nearby Sainsbury’s.
The company said the closure of its standalone Argos stores will save PS500 million in the next five years. The move will also create 150-200 new Argos stores inside Sainsbury’s. Eventually, each Sainsbury’s store will have an Argos store. However, in the short term, it will likely be difficult to find another retailer to replace it.
It will no longer print catalogues
The iconic Argos catalogue will no longer be printed in its home city. In 47 years, Argos has produced more than one billion copies of the publication. Now, the retailer is going digital, listing its products online. The catalogue has long been the basis of Christmas shopping lists, and it was the second most popular publication in the UK. Argos’ decision to end its print catalogue reflects the changing consumer landscape.
The change in shopping habits has led to the decline in the production of physical catalogues, which are a source of clutter and annoyance for shoppers. The Argos catalogue has become increasingly irrelevant and outmoded. For many shoppers, it was essential to have a hard copy of the Argos catalogue at Christmas time to pick out the perfect gift. Now, it’s a relic of a time when people spent hours browsing through the Argos catalogue.
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